In this tutorial, we are going to take you through all the things you need to know to use WhatsApp Web to conduct your business from a PC. One of the easiest ways to start using WhatsApp Web for your business is through a software solutionMessenger communication platform by Meta. Just like regular WhatsApp, you can send texts, voice messages, GIFs, stickers, and various media to personal or group chats via web, no need of mobile phones.  Using WhatsApp, businesses can connect one-on-one with customers, advertise their latest products and special offers, and generally make themselves easier to reach with questions about business. Since a lot of people already have WhatsApp installed on their phones, the WhatsApp Business version is designed to let these customers reach out to the companies they like via WhatsApp to ask questions, order, and more. For smaller businesses, a web-based WhatsApp Business function is a godsend, since a web-based WhatsApp Business function allows them to use the most popular messaging app in the world to provide customer support, or even sales. 

This can be bypassed using WhatsApp Business API, as it allows you to build customized web apps for specific purposes. As it does not have a front-end as web applications, companies must work with a provider of WhatsApp Business Services such as Gallabox in order to build a custom account for WhatsApp API. Once you connect the WhatsApp Business Account, a WhatsApp Chat Interface will appear in the WhatsApp Business desktop application, and you can begin using the WhatsApp Business Web in desktop app.  You can also use your personal WhatsApp account and upgrade to the business account, as long as you only have a single device. If you need more info, here are some of the common questions of WhatsApp users considering business accounts. While the web app may offer great help to small-to-medium businesses, by allowing up to 4 active users on an account, that may not be enough as they begin to grow. 

Many small to medium businesses remain loyal, for better or worse, to managing all conversations with customers through the WhatsApp Web app for business. In summary, while WhatsApp web offers a few advantages over using just the WhatsApp Business app on your phone, you are still pretty limited with what you can do, when compared with the official business API. Either way, when the volume of incoming unread messages is too much for you to manage and to maintain organization with the limited ways you have, using WhatsApp Web for Business becomes an issue, not a solution.